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Kabour & Lahbib (2016)
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Labeling problem
Wrong title or summary, or episode out of order
Video Problem
Blurry, cuts out, or looks strange in some way
Sound Problem
Hard to hear, not matched with video, or missing in some parts
Subtitles or captions problem
Missing, hard to read, not matched with sound, misspellings, or poor translations
Buffering or connection problem
Frequent rebuffering, playback won't start, or other problem
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